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Jim Matson Automotive was voted "Most Honest Mechanic" 1999 in LA Weekly. See Article Below:
Make no mistake about it: The Allah of auto parts resides here -
never mind that it doesn't look like what you imagined heaven to be.
Enter the office and glance around: water cooler, cluttered desk,
pictures of Matson's last vacation, faithful dog, and Matson in a
bathing suit. Amid the mechanic's paradise, you sit before Matson
and tell him of your automotive troubles. He carefully records the
details into his small spiral notebook and nods. With that you
slip away, knowing you car is in his competent hands. Or maybe
you borrow one of the existential novels that Matson occasionally
lends to his dearest friends. Or maybe you just sit transfixed
as he performed his healing magic right before your eyes.
Matson will never make up a problem, or even encourage you to
get work you don't need -- in fact, he will often suggest an
alternative solution that will cost you nothing.
Proud Member of the California Automotive Service Council for 20 years.
ASC Mission Statement
The Automotive Service Councils of California, an association primarily comprised of independently owned automotive repair facilities, exists to promote the continuing success of its embers and to advance the professionalism of the automotive industry.
The ASC Code of Ethics:
1. To promote good will between the motorist and the industry.
2. To have a sense of personal obligation to each individual customer.
3. To perform high quality repair service at a fair and just price.
4. To employ the best skilled personnel obtainable.
5. To use only proven merchandise of high quality distributed by reputable firms.
6. To itemize all parts and adjustments in the price charged for service rendered.
7. To retain all parts replaced for customer inspection, if so requested.
8. To uphold the high standards of our profession and always seek to correct any and all abuses within the automotive industry.
9. To uphold the integrity of all members.
10. To refrain from advertisement which is false or misleading or likely to confuse or deceive the customer.
Call us even if you are out of our area and we will refer you to another ASC member.
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